Client Engagement
Working With Us
Thank you for considering Flux Creative as a preferred supplier. We really look forward to working with you and helping you build your business.
Our aim will be to get you results by investing our time and resources as effectively and efficiently as possible. We prefer to be open and transparent with our billing so to avoid any surprises please find our charge rates and terms listed below.
We want to help you keep your costs down and get the best value from our service, so feel free to discuss any of this with us.
Billing Methods
Hourly
Ideal for smaller adhoc requests and support engagements. Suitable if you don't have a large commitment or just wanting to see how we go.
Retainer
For ongoing support engagements with flexibility but kept within a budget. Suitable for ongoing support, marketing, artwork, design, website maintenance and our popular Marketing Retainer Packages
Estimates
For larger design and development projects we will supply a written estimate. Suitable for website development, branding or design projects. Requiring a 30% deposit to get us started.
Rates
- Basic artwork $100 p/hr *
- Prepay support $110 p/hr (min 4 hrs) *
- Standard hourly $120 p/hr *
- Strategy & consulting $150 p/hr *
- Bespoke software development & coding $150 p/hr *
* Not including GST
Basic Terms
- Work is charged on a time and material or retainer basis.
- Work beyond 4 hours is considered a project and maybe submitted as an estimate.
- Our time is billed in 15 min. increments.
- Estimated projects require 30% deposit for us to get started.
- Invoices are posted monthly based on instalments equal to the hours carried out over the previous month.
- All cost do not include GST
- A 10% administration fee is charged for all out of pocket expenses.
- Due to fluctuations in the US dollar we reserve the right to adjust our fixed pricing on 3rd party costs.
- To cancel a hosting contract (Web and Email Server) we require that you notify us no later than 7 days prior to the end of the current hosting period. If this notice period isn’t met, payment for the next full 12 month hosting period will be required.
View our full Terms of Trade.
Payment Methods
Electronic Funds Transfer
Bank: NAB
BSB: 083337
Account: 872313987
SWIFT: NATAAU3303M
Reference: Invoice No.
Credit Card
For Credit Card payments please contact us on (03) 9583 3358
Pre Payment
For pre payment options please visit our PrePay page
Engagement Form
If you would like to engage our services, please fill out the form below for us to get started.