Insights

19 Jul
Why a brand style guide is important for your business

Why a brand style guide is important for your business

A Brand Style Guide is a document outlining a set of standards and rules that define your company’s branding. It references grammar, tone, logo usage, colours, visuals, word usage, point of view, and more. Brand guidelines help you create a unified identity across various marketing channels, stakeholders and over time. ...

Read article

15 Jul
How to respond to negative online reviews

How to respond to negative online reviews

Online reviews on sites like Google, Facebook or ecommerce websites give consumers a way to share their experiences with a business. As much as positive reviews help to sell. Negative reviews can have real consequences, reduce revenue and damage brand reputation. Does a negative review really matter? Online reviews can ...

Read article

12 May
Why a marketing plan is critical to success

Why a marketing plan is critical to success

By definition a marketing plan is an operational document that outlines an organisation's marketing strategy and details a plan to use communication channels and advertising to target specific markets. Every business should have a marketing plan! It doesn't matter if you are a sole trader, small business or a major ...

Read article

14 Apr
Google Universal Analytics to be discontinued from 1st July 2023

Google Universal Analytics to be discontinued from 1st July 2023

Google Analytics was officially launched on the 14th of November 2005. As of 2019, Google Analytics has been the most widely used web analytics service on the internet. After all those years Google Analytics known officially as Universal Analytics (UA) is now going to be phased out and replaced by ...

Read article

06 Apr
Regular website maintenance is critical

Regular website maintenance is critical

There is a lot more to website maintenance than meets the eye. We know, because we deal with it everyday, from security and content updates through to website speed and search engine compatibility. Just like the maintenance of your car, it's worth keeping on top of it before the problems ...

Read article

28 Feb
The benefits of LinkedIn Ads

The benefits of LinkedIn Ads

LinkedIn is the world's largest professional social network, with over 660 million registered users. Around 300 million of them are active on a monthly basis. Out of that, 90 million are senior-level influencers and 60 million hold decision-making positions. This is basically why LinkedIn has proven to be such an ...

Read article

16 Feb
Good branding is more than just a logo

Good branding is more than just a logo

Good branding is often underestimated, undervalued and miss understood. You only get one chance to make a good first impression! That first impression needs to be clear and effective. Too few medium sized businesses understand how they are perceived in the marketplace. They may be a new business or they ...

Read article

10 Feb
How to best optimise your Google MyBusiness profile

How to best optimise your Google MyBusiness profile

A Google MyBusiness profile is a free listing that helps you show up where it matters the most... on local Google Searches and Google Maps when people search for your business. Once set up you can update and manage your details such as address, phone number, website URL, opening hours ...

Read article

03 Feb
What is marketing automation?

What is marketing automation?

Marketing automation is cloud based technology that automates customer communication across multiple online channels. For example if you are running an ecommerce store, automated follow up emails can be sent to customers who abandon their shopping cart. You can also trigger regular product recommendation emails based on your customers' profile ...

Read article

15 Dec
How to plan and implement a successful SEO Strategy?

How to plan and implement a successful SEO Strategy?

A Search Engine Optimisation (SEO) strategy is a detailed plan designed to improve a website’s search engine rankings with the aim of increasing its organic traffic. We always recommend a holistic approach to optimisation, ensuring all search results relating to your brand create a positive experience. The strategy should list ...

Read article

01 Dec
A case study of a start-up: When to use SEO vs Social Media

A case study of a start-up: When to use SEO vs Social Media

Increasing reach through Search Engine Optimisation and Content Marketing strategies is an art which needs to be mastered. While many talk about it, not many know how to actually do it - well. In this Live Video our guest speakers Jeff Richardson and Erik Rathmayr will showcase how they tested ...

Read article

10 Nov
Startup Marketing Support

Startup Marketing Support

Startup marketing is a whole different science. Everything needs to be created from scratch and there is a lot to consider. From experience with all the work that goes into starting a business, there is often little time to think about marketing strategies and not much of a budget. Getting ...

Read article

08 Nov
Why are Digital Marketing KPIs Important?

Why are Digital Marketing KPIs Important?

Key Performance Indicators (KPIs), are a measurable values that show progress in reaching a specific business goal. An online marketing KPI can be tied to specific objectives of a marketing campaign or channel. It indicates progress and helps measure the effectiveness and Return On Investment (ROI). In simple terms spending ...

Read article

28 Oct
Importance of online customer reviews

Importance of online customer reviews

According to recent research 90% of consumers read online reviews before visiting a business and 80% of consumers trust online reviews as much as personal recommendations. This is pretty staggering to know that the majority of all online shoppers use reviews to assist them with their decisions. Reviews not only ...

Read article

27 Oct
Benefits of Digital Annual Reports

Benefits of Digital Annual Reports

What’s not to love about digital Annual Reports? They are not only engaging, sustainable, editable and accountable but are also a way to rapidly increase readership and overall ROI.  The evolution of Annual Reports and publication of large corporate documents has come a long way in recent years. It wasn’t ...

Read article

27 Oct
Case Study - Digital Annual Report

Case Study - Digital Annual Report

Spiritual Health Association Design and development of an interactive online Annual Report.  The Challenge We were asked by one of our clients Spiritual Health Association to investigate the viability of creating an online Annual Report.  The organisation needed an engaging but simple method to present their Annual Report to the ...

Read article

25 Oct
How do Google search algorithms work?

How do Google search algorithms work?

Google ranking systems are designed to help users find what they're looking for on the web. The algorithms sort through billions of web pages in a fraction of a second to rank the most relevant and useful information. To do this, there is not only one but a series of ...

Read article

14 Apr
SEO Checklist

SEO Checklist

In our experience, nothing has website owners scratching their heads quite like Search Engine Optimisation (SEO). A lot of misconceptions and big promises send business owners around in circles. If you'd like to rank better and increase your site's traffic, the simple checklist in this article is a great starting ...

Read article

14 Apr
The importance of images for websites and what to look out for

The importance of images for websites and what to look out for

Whether you are managing a corporate website or an online shop, quality images are essential for engaging the user and converting clicks into sales.  Images are the best way to communicate a lot of information in a short space of time. In a few short seconds the right image can ...

Read article

13 Apr
What are the best WooCommerce Alternatives?

What are the best WooCommerce Alternatives?

WooCommerce is an open-source ecommerce plugin for WordPress. Open source means that the software is free to use and the source code can be inspected, modified and enhanced by anyone. This also means that the store owner needs to install and maintain the website on their own server and is ...

Read article